Privacy Policy
How GradUlet protects your personal information when finding graduate accommodation
Last updated: March 2024
Personal Information
When you use GradUlet to search for graduate accommodation, we may collect:
- Name, email address, and phone number
- University and graduation details
- Employment information and salary details
- Accommodation preferences and search criteria
- Communication history with landlords and our team
Usage Information
We automatically collect information about how you use our platform:
- Pages visited and time spent on our website
- Search queries and property views
- Device information and IP address
- Browser type and operating system
We use your personal information to provide and improve our graduate accommodation services:
- Property Matching: To show you relevant graduate accommodation options based on your preferences and location
- Communication: To facilitate contact between you and landlords, and provide customer support
- Account Management: To create and manage your GradUlet account and saved searches
- Marketing: To send you relevant property alerts and graduate housing tips (with your consent)
- Platform Improvement: To analyze usage patterns and improve our graduate-focused services
- Legal Compliance: To comply with legal obligations and protect against fraud
We may share your information in the following circumstances:
With Landlords
When you express interest in a property, we share relevant contact and background information with the landlord to facilitate your graduate accommodation search.
Service Providers
We work with trusted third parties who help us operate our platform, including payment processors, email services, and analytics providers.
Legal Requirements
We may disclose information when required by law or to protect our rights and the safety of our users.
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Delete your personal information in certain circumstances
- Object to or restrict processing of your information
- Data portability - receive your information in a structured format
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at privacy@gradulet.co.uk
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Access controls and staff training
- Regular security audits and monitoring
- Secure backup and disaster recovery procedures
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: privacy@gradulet.co.uk
Address: GradUlet Ltd, Graduate Housing Solutions, Nottingham, UK
Phone: 0800 123 4567